Mike has always been right on top of the loan! 10 Star review!
Review from a closed transaction…
1) If you were to rate our performance from 1 to 10 stars, how would you grade us?
********** 10 stars!
2) Would you please rate our performance on the following qualities?
-Communication and accessibility – ********** 10 stars
-Smooth and enjoyable process – ********** 10 stars
-Friendly and courteous staff – ********** 10 stars
-Professionalism – ********** 10 stars
-Knowledgeable and resourceful – ********** 10 stars
3) Did our team exceed your expectations? If so, please describe an instance of how we went above and beyond.
Mike has always been right on top of the loan and working with buyers getting them moving along the whole process.
4) Can you think of any ways we could improve our performance on the next transaction?
I can’t think of anything. The process is amazing.
Mike has exceeded my expectations tremendously! I truly appreciate you Mike Martell and LendSmart Mortgage!
Mike has been my preferred lender for the past couple of years and he has always been fantastic to work with because of his knowledge of the lending process, honesty, integrity and ability to educate my clients and eliminate unforeseen obstacles. I have to say, I don’t think it can get any better! Mike has exceeded my expectations tremendously. With something as complicated as a real estate transaction, it has been wonderful to be able to trust my lender (Mike and Lend Smart Mortgage) to get my clients the best deal, navigate the minutia of the closing process and submit accurate information on my clients behalf for a smooth closing. At the end of the transaction, it is fantastic to know that my clients are going to be happy! He keeps me safe at my open houses and pre-qualifies clients right on the spot! I truly appreciate you Mike Martell and LendSmart Mortgage!
Lisa Groth – Anthem AZ
- Ranked #1 producing agent with RE/MAX Professionals 2016
- Top 1% Realtor in production in Arizona
I was astounded at the variety of options Mike afforded us and his knowledge in all of the factors involving the options.
We recently engaged the services of Michael Martell to secure a mortgage for us in Surprise, AZ. His service was amazing. First of all we had not yet sold our home in California and he offered us a combination of options which would allow us to sell then buy, buy in AZ as a second home or rent our existing home and buy in AZ. I was astounded at the variety of options he afforded us and his knowledge in all of the factors involving the options. He then provided us with a pre approval option so that we would be prepared to have our AZ agent make a qualified option quickly if we needed it. We did. We listed our home on a Saturday, sold it the following Monday, flew to Phoenix on Tuesday, bought a home there on Wednesday and then back home to Northern California on Thursday. With his advance preparation we were able to keep up with the market online and pounce immediately once our home sold. It is noteworthy to mention that my wife had an 18 year history as both a real estate agent and a loan officer and has stated this was the best service she had ever witnessed. To have such a transition go so smoothly is a blessing and I would recommend Michael to anyone without reservation.
Don L (Home Buyer Surprise, Arizona)
Mike Martell closed more than a week early and executed the transaction flawlessly!
Mike Martell was the loan officer for a home that I was selling and he did a fantastic job! The home closed more than a week early and was executed flawlessly! He did such a great job of keeping us updated during the process, that I will be recommending my buyers to call him directly to facilitate all of their lending needs! Great Job Mike!
Jenny L (Realtor – Glendale, AZ)
If you are in need of a lender, no need to look any further! Mike has made our dream of owning a home come true.
If you are in need of a lender, no need to look any further! Mike has made our dream of owning a home come true. We had a very complicated “file” but Mike Martell was more than willing to work with us and advise us on what documentation was needed. We were denied a loan by three other lenders before finding Mike. He went above and beyond for us, and guided us through each and every step. Mike is extremely professional, knowledgeable, and courteous. He was more than willing to tackle any challenges that may have come across. Awesome work!! Give them a call and ask for Mike.
Viv M. (Home buyer – Buckeye, AZ)
Mike has been amazing to work with! I love working with you!!
Mike Martell has been and continues to be amazing to work with. His customer service it the best. He is always in communication with you. He gets the best deals for the clients!! His rates are very competitive and often beats other lender rates! Thanks Mike for all the hard work!! I love working with YOU!!
West USA Realtor
Litchfield Park, AZ
Michael closed our home in less than 30 days!
Mike Martell is awesome!! I don’t know how else to put it!! Thank you for all that you did to make the American dream come true for my family and I. I will go out of my way to recommend you to anyone I know. Thank you for everything that you did. My family and I appreciate you more than you will ever know!
Shawn G in Glendale, AZ
I will recommend Mike to my family and clients as someone who goes the extra mile!
Michael was able to make my home purchase happen in less than 30 days! I will recommend Mike as someone who will go the extra mile and answer all questions. I am happy with the service I received on my personal purchase. I am also a real estate agent who has referred clients to Mike and every one of these past clients are extremely satisfied with his performance! Thank you and keep up the good and honest work my friend!
RE/MAX Renaissance Realty